Saddles and riding boots may be returned within the one year period, but are subject to a prorated refund based on usage.

(AND: Manufacturer warranties longer than 24 months will be honored and supported by us as well up to the length of those warranties).Įxceptions: Safety items such as helmets and protective vests may only be returned within 30 days, with their original tags intact.

PLUS: For manufacturer’s defects, we’ll extend the manufacturer’s warranty to a maximum of 24 months, regardless of their individual policies. Our experience as riders and horse owners ourselves is that in most situations a year’s time is fair enough to evaluate proper fit and function. If something doesn’t fit you or your horse, return your original purchase within a year, and we’ll make it right with a refund, exchange or replacement. Shop with 100% confidence at Dressage Extensions. If the boot moves at that point, it is too large as the upper portion is not meant to keep it from rotating, only to keep it from falling off.The Easiest and Best Guarantee in The Business If the boot fits snuggly to a freshly trimmed hoof - once applied, you can't twist the boot on the foot with your hands - then the size is correct. Any boot with a gaiter or wraps around the pastern/fetlock is going to be subject to having these types of fit issues because even tho the hoof itself may be the same size, pasterns come in various diameters and lengths and the boot can only accommodate a limited range of sizes. The shape of the hoof itself plays into the ability of the boot to fit well - most of the boots out there are designed to fit hooves that are optimally shaped, even the therapy boots. The therapy-type boots don't always fit as tightly as a working boot does and it can be problematic getting them to stay put when the horse does anything more than stand around.

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